We'e based in tropical Townsville, Queensland. Our showroom is open by appointment, seven days a week, so you can explore our opals and jewellery in person before you buy.

You can reach Iona via email or phone:

iona@ionaopal.com

AU Mobile: +61427611501

Or you can send a chat message right here.

We look forward to hearing from you!

At Iona Opal Australia, we keep it real. As a small family business, we don't have the huge overheads of the big-city jewellers - which means we don't inflate our prices. Instead, we focus on fair, honest pricing for genuine Australian opals that speak for themselves.

Every piece is hand-cut and crafted with care, backed by years of trusted industry experience.

We proudly ship worldwide, so no matter where you are, you can own a piece of Australian opal magic directly from our Townsville workshop.

Visit our Iona Opal Australia Customer Reviews page to read what our customers say about us!

We ship to most countries worldwide so that everyone around the world can enjoy the beauty of Australian Opals.

Absolutely. We only work with solid Australian opals sourced from world-famous fields like Lightning Ridge, Coober Pedy, Mintabie, and beyond.

Solid Australian opals are unique and full of life, with natural colour patterns you won't see in synthetic or imitation stones. We're an Accredited Opal Specialist and guarantee every opal we sell is authentic and ethically sourced.

Yes, we offer a selection of loose opals for collectors, jewellers, and customers who want to design their own piece.

Hi 👋 I'm Iona! You can read about me HERE. I'm the artisan behind your next favourite jewellery piece.

Every opal you see here has been hand-cut by me, and every setting is designed with care in my Townsville workshop.

I don't believe in shortcuts or mass production just honest craftsmanship, genuine Australian opals, and jewellery that's made to be treasured for a lifetime.

It's not just me though, my husband and my dad help me with workshop improvements, maintenance, and most importantly, deliveries. We're a very small family business, and we're proud to be part of the Australian Made Campaign.

I'm always happy to have a chat if you'd like to know more about a piece, opals in general, a custom design idea, or even just more about me.

We thank you so much for supporting our small Aussie business 💛 Iona

Fantastic! Iona would love to create something truly special for you.

To get started, simply choose an opal you like and then visit our custom orders page to complete the obligation-free quote request.

https://ionaopal.com.au/pages/custom-jewellery

Alternatively, you can contact Iona by email, phone or SMS

iona@ionaopal.com

+61 427 611501

Use a soft, damp cloth to gently clean your opal jewellery.

Avoid ultrasonic cleaners and harsh chemicals, which can damage the setting.

Yes, but like all fine jewellery, it should be worn with care. Remove your opal pieces during heavy work, sports, or when using strong chemicals.

In some cases we can resize opal rings, but the design and stone setting will determine whats possible. Contact us for advice before sending your piece.

Absolutely. We can supply and set an opal engagement ring to your specifications, using only solid Australian opals and quality metals.

We work with solid 9ct and 18ct Australian gold (yellow, white, and rose) and 925 sterling silver.

Solid opals are natural stones cut from a single piece of opal. Doublets and triplets are thin slices of opal glued to a backing (and in the case of triplets, topped with a clear cap). We only sell solid Australian opals for their beauty, durability, and value.

We source directly from Lightning Ridge, Coober Pedy, Mintabie, Yowah, Opalton, Winton and other reputable Australian opal mining areas.

Yes, solid Australian opals are naturally water-resistant and safe to wear in normal conditions. Unlike doublets, triplets or imported opal, they won't be damaged by water.

Store your opal jewellery in a soft pouch or lined jewellery box to prevent scratches. Avoid storing it with harder gemstones that could mark the surface.

Opals form over millions of years under unique conditions. Each stones colour play, pattern, and shape are completely individual, making every opal truly one-of-a-kind.

Of course! We want you to be completely happy with your purchase.

Our return policy allows for returns within 30 days of delivery.

Items must be in their original posted condition with packaging.

Contact us at iona@ionaopal.com to start a return.

Please review our full return and refund policy here: https://ionaopal.com.au/policies/refund-policy

Australian Customers: Express Registered Insured Shipping is FREE!

Our orders generally take 2-5 days to arrive within Australia.

International Customers: Standard international shipping is FREE for orders over $500 AUD and $30 for orders under $500.

Our orders generally take 7-14 business days to arrive worldwide.

For our valued USA Customers, we add the 10% Tariff fee at checkout based on the item value so you don't have to worry about it upon entry to the United States.

Yes. We ship to most countries worldwide with tracking so you can follow your order from our studio to your door.

Domestic orders usually arrive within 3-7 business days. International orders generally take 7-14 business days, depending on your location and customs clearance.

Absolutely. You'll receive a tracking number as soon as your order ships.

All jewellery is packaged in a professional jewellery box box, then carefully wrapped and secured in protective packaging to ensure it arrives safely. We also use discreet labelling for added security.

Contact us straight away. We'll assist you in locating your order and, if necessary, lodge an investigation with the shipping carrier.